ContactBook a demo

Atlassian, configured by the people who build on it.

We are an Atlassian Marketplace Partner with apps of our own on Forge. That is the difference on a consulting engagement: when the platform will not do what your process needs, we know exactly where the limit is — and whether the answer is configuration, automation or code.

Talk to a consultant How we engage
Jira CloudJira Data CenterJira Service ManagementConfluenceForgeBitbucket

Four stages, and you can stop after any of them.

No engagement starts with a licence order.

Stage one

Assess

Two weeks in your instance, not in a workshop room.

  • Workflow, screen and field inventory
  • App and automation inventory with what actually runs
  • Where the process left the tool
  • A written finding list, prioritised by cost of leaving it
Stage two

Design

Decide the target picture before touching production.

  • Project and permission scheme design
  • Work type and workflow standard across teams
  • Build-versus-configure calls, with the app cost named
  • Migration path if Data Center is in the picture
Stage three

Implement

We do the change, in a sandbox first, with a rollback.

  • Configuration, automation rules, JQL and reporting
  • Forge apps where configuration runs out
  • Data Center to Cloud moves, including what has no Cloud counterpart
  • Integrations to SAP, BI and data platforms
Stage four

Enable

The part most engagements skip, and the reason they fail.

  • Admin handover and documented configuration
  • Role-specific training, not a tool tour
  • Governance: who may change what, and how it is reviewed
  • Managed service if you would rather we kept it

Where teams usually call us.

Two kinds of problem, and they rarely arrive separately.

The platform does not fit the process

  • Dozens of near-identical projects nobody dares to consolidate
  • Workflows with steps that exist only because of an old tool
  • Service Management portals users route around
  • Reporting assembled by hand every month

The platform needs something it does not have

  • Data Center customisations with no Cloud equivalent
  • Behaviours, field rules and dynamic forms after ScriptRunner
  • Jira data that has to reach a warehouse or Power BI in real time
  • An internal app, built on Forge and left in your hands

Why us and not a reseller

Licences are a transaction. What you are buying here is judgement about a platform we ship products on.

Marketplace Partner

Our own apps run on Atlassian's Forge platform under Runs on Atlassian — we live with the same constraints we advise you about.

Enterprise scale

Jira-based portfolio platforms with a four-figure user count, run as a managed service and not as a one-off project.

German counterparty

VIP.LEAN Solutions GmbH contracts, delivers and supports. Nearshore capacity where it helps the budget, never as a surprise.

Start with the assessment.

Two weeks, a fixed price and a written finding list you keep — whether or not you continue with us.

Talk to a consultant Portfolio side of this