β†—
Back to app docs

App Editions and Costs

Explore the different editions of VIP.LEAN Behaviours Builder – from Free to Advanced. Compare features, pricing, and service levels to find the right plan for your Jira instance.

𝕍𝕃 Behaviours Builder
Β articles
App Editions and Costs
Promotions for Early Adopters
How to install 𝕍𝕃 Behaviours Builder?
What are Behaviours, Conditions and Actions?
Quick Demo
How to Create and Manage a Behaviour?
How to Create and Manage an Action?
How to Create and Manage a Condition?
List of Supported Field Modifications in Actions
List of Supported Conditions
Content

    1. Edition List

    For the VIP.LEAN Behaviours Builder, the following editions are available or planned:

    Edition Status Costs Service Team Size Jira Instance Size
    Free Planned (waiting for Atlassian feature activation in 2026) Free for all user tiers. For very occasional use of the app or test purposes. Best Effort Small Small / Test Instance
    Standard Available Free for user tier 1–10. Moderate costs starting from 11 users with some limitations. Standard Mid Mid
    Advanced Available Higher costs with more features, fewer limits and better SLA & service times Premium Enterprise Large

    2. Edition Comparison

    The following table outlines the key features and service levels available in each edition:

    Feature / Service Free Standard Advanced
    Number of Behaviours 5 Evaluation: 10
    20    		 Evaluation: 10
    1000 - unlimited
    Number of Actions 5 Evaluation: 25
    100    		 Evaluation: 25
    1000 - unlimited
    Number of Conditions 5 Evaluation: 25
    100    		 Evaluation: 25
    1000 - unlimited
    Total Monthly Field Modification Runs (from 01.01.2026) 50.000 Evaluation & up to 10 users: 100.000
    11 users and more: 250.000 + 5000 Γ— number of users    		 Evaluation: 100.000
    500.000 + 10.000 Γ— number of users
    Conditions – Standard Fields βœ“ βœ“ βœ“
    Conditions – Links – – βœ“
    Conditions – Permissions – – βœ“
    Conditions – Basic Expressions βœ“ βœ“ βœ“
    Conditions – Advanced Expressions – – βœ“
    Actions – All Atlassian Supported Field Modifications βœ“ βœ“ βœ“
    Actions – Advanced Field Modifications (Planned) – – βœ“
    Actions – Standard Set Value Feature (based on static and other field values) βœ“ βœ“ βœ“
    Actions – Advanced Set Value Feature (Planned) – – βœ“
    Service Hours Monday–Friday, 9:00 AM – 5:00 PM CET/CEST
    Max. Reaction Time Best Effort Evaluation period: Best Effort
    P1 – Critical: 24h
    P2 – High: 48h
    P3 – Medium: 72h
    P4 – Low: Best Effort    		 Evaluation period: Best Effort
    P1 – Critical: 12h
    P2 – High: 24h
    P3 – Medium: 36h
    P4 – Low: 48h
    Mean Time to Resolution (App Fix Not Required / Required) Best Effort Evaluation: Best Effort
    3 / 5 service days    		 Evaluation: Best Effort
    1 / 3 service days

    3. Edition Upgrades and Downgrades

    When an end customer switches from one edition to another, we never delete any created behaviours, actions, or conditions. We check whether any limits apply. If they do, we simply disable the most recent changes and inform the end customer. The customer can then adjust their configuration accordingly.

    4. App Costs

    Our pricing is publicly listed on the Marketplace and is calculated based on the user tier. We are planning stable prices for the first year and will not increase them during this period. On a yearly basis and depending on the actual costs incurred on the Forge platform, we review the option of a price adjustment every August 1st. However, any potential increase is capped at 10%.

    4.1 Atlassian Forge Platform Pricing Model (from 01.01.2026)

    πŸ“ Note: Atlassian introduces a new pricing model for the Forge Platform starting 01.01.2026, which we as a vendor are required to pay. We will activate usage monitoring only from this date. Our goal is not to limit our customers – our limits are intentionally generous. We aim solely to control costs in cases of fraud or excessive usage (for example, when Jira credentials are shared among significantly more physical users than expected, leading to higher costs).

    will inform users about usage quotas and send advance notifications via email. If we observe that limits need to be increased, we will adapt them accordingly.

    4.2 Special Offers

    ℹ️ Info: Please take advantage of our promotional code available for the first early adopters. We also offer special discount options for Atlassian partners.

    If you would like to discuss pricing, just reach out to us at: support@viplean.io