𝕍𝕃 Behaviours Builder
◦
App Editions and Costs
◦
Promotions for Early Adopters
◦
How to install 𝕍𝕃 Behaviours Builder?
◦
What are Behaviours, Conditions and Actions?
◦
Quick Demo
◦
How to Create and Manage a Behaviour?
◦
How to Create and Manage an Action?
◦
How to Create and Manage a Condition?
◦
List of Supported Field Modifications in Actions
◦
List of Supported Conditions
Back to Docs

App Editions and Costs

Explore the different editions of VIP.LEAN Behaviours Builder – from Free to Advanced. Compare features, pricing, and service levels to find the right plan for your Jira instance.

1. Edition List

For the VIP.LEAN Behaviours Builder, the following editions are available or planned:

Edition Status Costs Service Team Size Jira Instance Size
Free Planned (waiting for Atlassian feature activation in 2026) Free for all user tiers. For very occasional use of the app or test purposes. Best Effort Small Small / Test Instance
Standard Available Free for user tier 1–10. Moderate costs starting from 11 users with some limitations. Standard Mid Mid
Advanced Available Higher costs with more features, fewer limits and better SLA & service times Premium Enterprise Large

2. Edition Comparison

The following table outlines the key features and service levels available in each edition:

Feature / Service Free Standard Advanced
Number of Behaviours 5 Evaluation: 10
20		 Evaluation: 10
1000 - unlimited
Number of Actions 5 Evaluation: 25
100		 Evaluation: 25
1000 - unlimited
Number of Conditions 5 Evaluation: 25
100		 Evaluation: 25
1000 - unlimited
Total Monthly Field Modification Runs (from 01.01.2026) 50.000 Evaluation & up to 10 users: 100.000
11 users and more: 250.000 + 5000 × number of users		 Evaluation: 100.000
500.000 + 10.000 × number of users
Conditions – Standard Fields ✓ ✓ ✓
Conditions – Links – – ✓
Conditions – Permissions – – ✓
Conditions – Basic Expressions ✓ ✓ ✓
Conditions – Advanced Expressions – – ✓
Actions – All Atlassian Supported Field Modifications ✓ ✓ ✓
Actions – Advanced Field Modifications (Planned) – – ✓
Actions – Standard Set Value Feature (based on static and other field values) ✓ ✓ ✓
Actions – Advanced Set Value Feature (Planned) – – ✓
Service Hours Monday–Friday, 9:00 AM – 5:00 PM CET/CEST
Max. Reaction Time Best Effort Evaluation period: Best Effort
P1 – Critical: 24h
P2 – High: 48h
P3 – Medium: 72h
P4 – Low: Best Effort		 Evaluation period: Best Effort
P1 – Critical: 12h
P2 – High: 24h
P3 – Medium: 36h
P4 – Low: 48h
Mean Time to Resolution (App Fix Not Required / Required) Best Effort Evaluation: Best Effort
3 / 5 service days		 Evaluation: Best Effort
1 / 3 service days

3. Edition Upgrades and Downgrades

When an end customer switches from one edition to another, we never delete any created behaviours, actions, or conditions. We check whether any limits apply. If they do, we simply disable the most recent changes and inform the end customer. The customer can then adjust their configuration accordingly.

4. App Costs

Our pricing is publicly listed on the Marketplace and is calculated based on the user tier. We are planning stable prices for the first year and will not increase them during this period. On a yearly basis and depending on the actual costs incurred on the Forge platform, we review the option of a price adjustment every August 1st. However, any potential increase is capped at 10%.

4.1 Atlassian Forge Platform Pricing Model (from 01.01.2026)

📝 Note: Atlassian introduces a new pricing model for the Forge Platform starting 01.01.2026, which we as a vendor are required to pay. We will activate usage monitoring only from this date. Our goal is not to limit our customers – our limits are intentionally generous. We aim solely to control costs in cases of fraud or excessive usage (for example, when Jira credentials are shared among significantly more physical users than expected, leading to higher costs).

will inform users about usage quotas and send advance notifications via email. If we observe that limits need to be increased, we will adapt them accordingly.

4.2 Special Offers

ℹ️ Info: Please take advantage of our promotional code available for the first early adopters. We also offer special discount options for Atlassian partners.

If you would like to discuss pricing, just reach out to us at: support@viplean.io

Jump to: